Today we released a new version of our HeliumTracker mobile app.
This version fixes issues with In App Purchases so it is important to update before you purchase a membership through the app.
In the old version it happened that some of you bought duplicate memberships and paid for them twice.
Unfortunately, we cannot actively refund duplicate payments. You have to request a refund in the AppStore or PlayStore, which we will of course refund.
If you are affected please open a ticket in support with your UserId so we can fix your account.
https://support.apple.com/en-us/HT204084
https://support.google.com/googleplay/workflow/9813244
We have finally completed a huge milestone: The HeliumTracker.io Mobile App 1.0 is now officially available in the Apple Appstore and the Google Playstore.
Thanks again to all the beta testers who helped us put the finishing touches on the app.
We will continue to develop the app based on your feedback and will include some of your suggestions in future versions.
If you would like to do us a big favour, please feel free to leave us a review in the app stores:
Google: https://play.google.com/store/apps/details?id=io.heliumtracker
Apple: https://apps.apple.com/us/app/heliumtracker-io/id1606359328
We have finally reopened the public test of the android version of our mobile app in #beta-test-mobile
To participate react to our support bot and follow the link.
As we are already fully approved by both apple and google we are very close to the final release of our mobile app.
The only thing missing for the version 1.0 is the in app purchase of our premium membership.
If you want to test the premium features (hotspot guard, reward push notifications...) you can purchase a membership on our website. The membership is valid for both the app and the website.
Last but not least: Sorry for the last (fake-news) announcement on this topic when we thought the open test is available. This time we have verified it multiple times.
please leave your feedback in #bugs-android or #suggestions-mobile
With today's update you have the possibility to customize your dashboard to your needs.
In addition to the "old boxes", there are now also boxes for the last 24 hours, the current and past month and even one that shows you the rewards since the last payout.
In addition, the new system now also shows the percentage change from the comparison period before.
In some boxes you will also find a prediction function - however, this is still in the testing phase and will be optimized in the next few days.
Do you have an idea for more boxes? Drop it in #suggestions-website
In the background we are still working hard to release our mobile app. It turns out that it's not that easy to publish a crypto-related app in the AppStores. The integration of the in-app-purchase causes us many hurdles and without it we are not allowed to publish the app.
If the process takes longer, we will restart our internal tests for Android users without limitation.
After a few weeks of internal testing we just released the Realtime Hotspot Status Check today.
The new system tries to establish a connection to your hotspot using the helium P2P-network and performs several Ping-Checks.
We are using the same check in our new Hotspot Guard 2.0 which checks the connectivity of your hotspot in regular intervals and sends you a notification whenever a hotspot ist offline.
During our internal tests the system detected offline hotspots within only 5 minutes. Changes of your Listen Addresses/ Relay Status have been detected within 30-120 minutes.
However in some cases we can't establish a connection to some hotspots for an unknown period of time. We are using multiple (=many!!) servers to improve our chances finding a valid conection.
You can enable Hotspot Guard 2.0 in your Account.